Scope & contracting parties
These terms and conditions govern the relationship between mesot websolutions, whose provider is identified in the Legal notice, and its clients. They apply in particular to web design, web application development, consulting and expressly agreed maintenance or support services.
These terms apply only if they are made available to the client before the contract is concluded and incorporated into that contract. Individual agreements take precedence. Visiting this website alone does not create a paid engagement or constitute acceptance of these terms.
Proposals & orders
The scope of services, deliverables, responsibilities, deadlines, fees and any ongoing services are set out in a proposal or project agreement. An order is formed by mutual acceptance of the agreed services, for example by email confirmation. A proposal remains valid for the period specified in it.
Additional requests and changes are discussed in terms of effort, cost and scheduling implications. Additional services are performed only after an appropriate agreement has been reached.
Collaboration & client responsibilities
The client provides the content, information, access and approvals required for the project in good time. Both parties appoint suitable contacts and handle confidential information with care.
The client ensures that supplied text, images, brands and other materials may be used for the agreed purpose. mesot websolutions points out identifiable issues; a comprehensive review of intellectual property rights or sector-specific legal requirements forms part of the engagement only if expressly agreed.
Delays are communicated promptly. If necessary cooperation is not provided or circumstances change materially, both parties agree on an adjusted schedule and demonstrable additional effort.
Fees & payment
The prices, billing models, payment terms and any advance payments in the accepted proposal apply. The proposal expressly states whether applicable taxes and charges are included. These terms do not set fixed project prices.
Expenses and costs of external services, such as domains, hosting, licences or paid media, are disclosed and agreed before they are commissioned. For time-based billing, the work performed is documented transparently.
The statutory conditions and consequences apply to late payment. Any suspension of further services is announced in advance and accompanied by a reasonable additional payment period where required by law or appropriate in the circumstances.
Review, handover & defects
Completed deliverables are provided for review against the agreed scope. Both parties agree on a reasonable review period and document approvals and identified defects. These terms do not provide for acceptance through silence alone.
Deviations from the agreed requirements are reported in a clear, traceable manner when discovered. mesot websolutions is given an opportunity to make appropriate corrections. Further statutory rights concerning defects remain unaffected. New requirements and later extensions are agreed as changes to the engagement.
Usage rights & handover
After full payment, the client receives the usage rights necessary for the agreed purpose in individually created and delivered work. The project agreement specifies the scope, exclusivity, modification rights and handover of source or working files.
Rights in existing tools, general methods, reusable components and third-party content remain with their respective owners. Open-source software and external products are subject to their licence terms; relevant restrictions are disclosed before selection or handover.
Client materials remain the property of the client or the respective rights holders. Using a client project, logo or name as a public reference requires separate consent.
Hosting, maintenance & external services
Hosting, backups, updates, security maintenance, availability and support hours are owed only if expressly agreed. Such an agreement also sets out responsibilities, duration, termination conditions and handover at the end of the contract.
For third-party services, the parties clarify before commissioning who will contract with the provider and who will bear the ongoing costs. Commitments regarding response times or availability arise solely from the agreed service.
A particular commercial outcome or search engine ranking forms part of the contract only if expressly agreed.
Confidentiality & data protection
Both parties treat non-public business information and provided credentials as confidential and use them only to perform the engagement. Statutory disclosure obligations remain unaffected.
Where mesot websolutions processes personal data on behalf of a client, the necessary data protection agreements are concluded before processing begins. They cover instructions, safeguards, appointed service providers, and return or deletion of data. The privacy policy for this website does not replace such a project-specific agreement.
Due care & liability
mesot websolutions performs the agreed services with due care and in accordance with the professional requirements applicable to the engagement. Liability is governed by applicable law and any valid individual agreements.
These terms do not exclude liability for intentional misconduct or gross negligence. Mandatory statutory liability and mandatory client rights remain unaffected.
Termination & transition
The duration, ordinary termination and any renewal of ongoing services are set out in the individual contract. These terms do not establish automatic renewal. Mandatory statutory termination rights remain unaffected.
In the event of early termination, fees and any compensation are governed by the contract and applicable law. Both parties coordinate the handover of work completed, agreed data and access credentials, and the handling of outstanding obligations.
Applicable law & changes
Swiss law applies. Mandatory protective provisions, particularly those for consumers, remain unaffected. Statutory jurisdiction rules apply to disputes.
The version of these terms agreed when the contract was concluded applies to an engagement. Later changes do not become part of existing contracts merely by being published on this website.